Refund Policy

Digital goods, delivered instantly

Every product on xCore Development is a digital resource, delivered automatically the moment your payment with Tebex completes. Because of that, purchases are generally non-refundable once a resource has been delivered — the same way most digital software and FiveM script stores operate.

When we'll consider a refund

• The resource is genuinely broken or fundamentally doesn't work as described, and our support team can't get it working for you.
• You were accidentally charged twice for the same order.
• You purchased the wrong product by mistake and haven't downloaded or used it yet.

Reach out through Support within 48 hours of purchase with your order details and a description of the issue. Requests made well after purchase, or after the resource has clearly been installed and used on a live server, are unlikely to be approved.

Free resources

Free products have no monetary value and aren't eligible for a refund — there's nothing to refund.

How refunds are processed

Tebex handles all payments for us, so an approved refund is actually issued by Tebex back to your original payment method. Processing time depends on your bank or payment provider and is outside of our control.

Chargebacks

Please talk to us before filing a chargeback with your bank or payment provider — most issues can be resolved faster that way. Chargebacks filed for a resource you've already received and used may result in losing access to your account and any purchased resources.

Questions

If anything here is unclear, or your situation doesn't fit neatly into the above, just ask — reach us through Support.